Topic by TomB

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Topic: Activation slot trouble/limitations?

So, let's say I use all 3 of my activation slots. Fine, no issue. Now I want to temporarily use a different machine for one of the slots, e.g. because it needs to be repaired. But if I try to deactivate it it says I will not be able to use that hardware again, ever?! WTF?!

I get it, I can only use it on 3 machines at any given time. That's fine with me, but why can't I move one machine to different hardware, and then eventually back to the same? That seems ridiculous. Or am I missing something? When I bought the license a year ago I was under the assumption that I can manage the 3 slots as I please...

Reply by dazric

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Re: Activation slot trouble/limitations?

No, don't deactivate any of your slots. As I understand it, if you create a new activation it will just knock out the oldest of your existing slots, but you can reactivate it later if you need to. I think that's how it works, but if you have any concerns it's best to contact Modartt support for clarification.

Reply by dv

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Re: Activation slot trouble/limitations?

I think dazric is correct, but I have not tried this myself either.

Where do I find a list of all posts I upvoted? :(

Reply by dv

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Re: Activation slot trouble/limitations?

AmelieWatts wrote:

I totally get your frustration with the activation slot limitations. It can be a bummer when you need to switch machines temporarily, but then you're stuck with that hardware forever. It does seem a bit ridiculous.

It's not. It's made to avoid abuse (not saying what kind here to not give people ideas...)
If it's an one-off thing, contacting support has always accommodated everything reasonable that has been asked.

Plus, the typical use case should work as dazric explained (but again I have not needed and did not try)

Where do I find a list of all posts I upvoted? :(

Reply by patsy3523

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Re: Activation slot trouble/limitations?

Oh, man. I've been there too

Reply by MaurizioP

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Re: Activation slot trouble/limitations?

dazric wrote:

No, don't deactivate any of your slots. As I understand it, if you create a new activation it will just knock out the oldest of your existing slots, but you can reactivate it later if you need to. I think that's how it works, but if you have any concerns it's best to contact Modartt support for clarification.

Unfortunately not, I have tried activate PT on 4th device and given info:

"You are currently using 3 of 3 activation slots.
You must free an activation slot before activating this computer.
You can do it in user area on our website."

:-(

Last edited by MaurizioP (10-09-2023 08:02)

Reply by dv

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Re: Activation slot trouble/limitations?

MaurizioP wrote:
dazric wrote:

No, don't deactivate any of your slots. As I understand it, if you create a new activation it will just knock out the oldest of your existing slots, but you can reactivate it later if you need to. I think that's how it works, but if you have any concerns it's best to contact Modartt support for clarification.

Unfortunately not, I have tried activate PT on 4th device and given info:

"You are currently using 3 of 3 activation slots.
You must free an activation slot before activating this computer.
You can do it in user area on our website."

:-(

Have you asked support about it? If so, what did they say?

Where do I find a list of all posts I upvoted? :(

Reply by MaurizioP

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Re: Activation slot trouble/limitations?

dv wrote:
MaurizioP wrote:
dazric wrote:

No, don't deactivate any of your slots. As I understand it, if you create a new activation it will just knock out the oldest of your existing slots, but you can reactivate it later if you need to. I think that's how it works, but if you have any concerns it's best to contact Modartt support for clarification.

Unfortunately not, I have tried activate PT on 4th device and given info:

"You are currently using 3 of 3 activation slots.
You must free an activation slot before activating this computer.
You can do it in user area on our website."

:-(

Have you asked support about it? If so, what did they say?

I’ve asked (today) and hope have answer soon. I have installed PT on MacBook Air to test GA demo presets, but on trial PT it does not work, so I need to activate PT on Mac (but I have 3 slots used yet).

Reply by marcos daniel

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Re: Activation slot trouble/limitations?

MaurizioP wrote:

I’ve asked (today) and hope have answer soon. I have installed PT on MacBook Air to test GA demo presets, but on trial PT it does not work, so I need to activate PT on Mac (but I have 3 slots used yet).

But in any case, those are just presets, I don't understand what what would be the difference in testing presets on differentes PCs...

Reply by MaurizioP

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Re: Activation slot trouble/limitations?

marcos daniel wrote:
MaurizioP wrote:

I’ve asked (today) and hope have answer soon. I have installed PT on MacBook Air to test GA demo presets, but on trial PT it does not work, so I need to activate PT on Mac (but I have 3 slots used yet).

But in any case, those are just presets, I don't understand what what would be the difference in testing presets on differentes PCs...

No difference, but Grand Artist presets work only on MacOS (and my 3 slots are on Windows PC’s.)