Topic by jocar37

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Topic: My controller suddenly disappeared from my PIanoteq options!

I have a Kawai VPC1.  I use PIanoteq in standalone mode.  I was playing last night.  Everything worked just fine. 
When I turned on my computer today, PIanoteq didn't work. I discovered that my VPC1 doesn't even appear in Options.  About a month ago a similar problem happend.  The VPC1 was present, but had somehow become unchecked.  But this time, it wasn't even there. Does anyone have an idea why this is happening or how to fix it?
One more thing.  We're having a lot of renovations done and my music studio computer is not connected to the internet and won't be for a couple weeks! :-(    Don't know if that will affect any potential solution, but figured I should mention it. Oh, and its a Windows 11 computer.
My only sanity while our house is being reconstructed is playing piano, so any solutions would be greatly appreciated.

Reply by Key Fumbler

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Re: My controller suddenly disappeared from my PIanoteq options!

Using a hub?
Try a different powered usb hub. Also try a different usb cable if issue persists.

Reply by sigasa

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Re: My controller suddenly disappeared from my PIanoteq options!

jocar37 wrote:

I have a Kawai VPC1.  I use PIanoteq in standalone mode.  I was playing last night.  Everything worked just fine. 
When I turned on my computer today, PIanoteq didn't work. I discovered that my VPC1 doesn't even appear in Options.  About a month ago a similar problem happend.  The VPC1 was present, but had somehow become unchecked.  But this time, it wasn't even there. Does anyone have an idea why this is happening or how to fix it?
One more thing.  We're having a lot of renovations done and my music studio computer is not connected to the internet and won't be for a couple weeks! :-(    Don't know if that will affect any potential solution, but figured I should mention it. Oh, and its a Windows 11 computer.
My only sanity while our house is being reconstructed is playing piano, so any solutions would be greatly appreciated.

Maybe try a restart???

Warmest regards,

Chris

Reply by jocar37

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Re: My controller suddenly disappeared from my PIanoteq options!

sigasa wrote:
jocar37 wrote:

I have a Kawai VPC1.  I use PIanoteq in standalone mode.  I was playing last night.  Everything worked just fine. 
When I turned on my computer today, PIanoteq didn't work. I discovered that my VPC1 doesn't even appear in Options.  About a month ago a similar problem happend.  The VPC1 was present, but had somehow become unchecked.  But this time, it wasn't even there. Does anyone have an idea why this is happening or how to fix it?
One more thing.  We're having a lot of renovations done and my music studio computer is not connected to the internet and won't be for a couple weeks! :-(    Don't know if that will affect any potential solution, but figured I should mention it. Oh, and its a Windows 11 computer.
My only sanity while our house is being reconstructed is playing piano, so any solutions would be greatly appreciated.

Maybe try a restart???

Warmest regards,

Chris

Reply by jocar37

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Re: My controller suddenly disappeared from my PIanoteq options!

Thanks Guys.

I actually did rebooting my computer before posting.  Didn't help.  A friend suggested shutting down my computer, interface and keyboard.  That actually worked. What a relief!

Don't understand why it crapped out in the first place, but at least I have a fix.  Thanks again for the suggestions.

Reply by sigasa

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Re: My controller suddenly disappeared from my PIanoteq options!

jocar37 wrote:

Thanks Guys.

I actually did rebooting my computer before posting.  Didn't help.  A friend suggested shutting down my computer, interface and keyboard.  That actually worked. What a relief!

Don't understand why it crapped out in the first place, but at least I have a fix.  Thanks again for the suggestions.

So pleased you have a fix,

Warmest regards,

Chris