Topic by GRB

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  • Registered: 22-10-2014
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Topic: Can't Login to User-Area to upgrade

Password works on forum and on another computer.   Can't upgrade to 8 even though paid up.  Stuck on 7.5.4 Pro.

Pianoteq Pro 7.x - Kubuntu Linux 19.10 - Plasma Desktop - Hamburg Steinway

Reply by GRB

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Re: Can't Login to User-Area to upgrade

GRB wrote:

Password works on forum and on another computer.   Can't upgrade to 8 even though paid up.  Stuck on 7.5.4 Pro.

This was a test to see if I could post to the forum.

Pianoteq Pro 7.x - Kubuntu Linux 19.10 - Plasma Desktop - Hamburg Steinway

Reply by Key Fumbler

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  • Registered: 20-10-2018
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Re: Can't Login to User-Area to upgrade

GRB wrote:
GRB wrote:

Password works on forum and on another computer.   Can't upgrade to 8 even though paid up.  Stuck on 7.5.4 Pro.

This was a test to see if I could post to the forum.

It's a Modartt website bug.
Logout on the Modartt website and log back in. Then you will be able to download the file it is currently refusing to allow to download.