Topic by JeffNewton

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  • JeffNewton
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  • Registered: 09-07-2021
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Topic: Just Bought - Download Image File Not Recognized

I just bought PT Standard and my new MacBook Pro with the M1 chip says it does not recognize the image download.

What to do?

Thanks.

Reply by Viridis

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  • Viridis
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  • From: Utrecht, Nederland
  • Registered: 23-04-2019
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Re: Just Bought - Download Image File Not Recognized

JeffNewton wrote:

I just bought PT Standard and my new MacBook Pro with the M1 chip says it does not recognize the image download.

What to do?

Thanks.

Maybe, redownload the program. Did you download the MacOS version (and not Windows/Linux)?
I have a MacBook Pro with M1 as well, and I don't encounter any difficulties.

Good luck.

Have a nice day & happy playin'

Yamaha CP33 -- Scarlett 2i2 -- Yamaha HS7 / Sennheiser HD650 -- PTQ 8 Pro [Linux] -- Some instruments

Viridis's Website

Reply by JeffNewton

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  • JeffNewton
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  • Registered: 09-07-2021
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Re: Just Bought - Download Image File Not Recognized

Viridis wrote:
JeffNewton wrote:

I just bought PT Standard and my new MacBook Pro with the M1 chip says it does not recognize the image download.

What to do?

Thanks.

Maybe, redownload the program. Did you download the MacOS version (and not Windows/Linux)?
I have a MacBook Pro with M1 as well, and I don't encounter any difficulties.

Good luck.

Thanks!  It is fine now....  It did not fully download.  Windows says when files are fully downloaded, but with like just about everything else on a Mac, it's different.  First Mac for me....  I redownloaded and it booted up.