Topic by tourgis

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  • tourgis
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  • Registered: 10-04-2021
  • Posts: 1

Topic: No sound after update

Hi all,

I very much hope someone here can help with this.

I have Pianoteq 7 Stage running on my laptop, connected to my Roland FP30. Everything was working well until I updated to Pianoteq 7.3. Since then I can not get any sound.

The Asio drivers test OK, the Roland tests OK when disconnected from the laptop.

Should I try uninstalling and reinstalling Pianoteq? What is the best way of doing that? I would appreciate any feedback.

Reply by thiesdewaard

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  • thiesdewaard
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  • From: Utrecht, The Netherlands
  • Registered: 14-10-2019
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Re: No sound after update

tourgis wrote:

Hi all,

I very much hope someone here can help with this.

I have Pianoteq 7 Stage running on my laptop, connected to my Roland FP30. Everything was working well until I updated to Pianoteq 7.3. Since then I can not get any sound.

The Asio drivers test OK, the Roland tests OK when disconnected from the laptop.

Should I try uninstalling and reinstalling Pianoteq? What is the best way of doing that? I would appreciate any feedback.

Did you check if the settings under Options > Devices are still as they should be?