Topic: Sustain Pedal Not Working in DAW

I have PianoTeq 5 and just downloaded PianoTeq 6. When I use them as standalone instruments, they both work fine. When I use them as VST instruments in MultiTrack Studio, the sustain pedal works fine in 5, but 6 doesn't receive any MIDI messages from the pedal at all. I dimly remember when I first downloaded 5 I had to do something to get the pedal to work correctly, but I can't remember what it was or indeed if the problem was the same. Any ideas? All the settings are the same in the Options window, and the pedal calibration doesn't work because it isn't receiving any data from the pedal.

Last edited by aprilwine (29-04-2020 06:59)

Re: Sustain Pedal Not Working in DAW

aprilwine wrote:

I have PianoTeq 5 and just downloaded PianoTeq 6. When I use them as standalone instruments, they both work fine. When I use them as VST instruments in MultiTrack Studio, the sustain pedal works fine in 5, but 6 doesn't receive any MIDI messages from the pedal at all. I dimly remember when I first downloaded 5 I had to do something to get the pedal to work correctly, but I can't remember what it was or indeed if the problem was the same. Any ideas? All the settings are the same in the Options window, and the pedal calibration doesn't work because it isn't receiving any data from the pedal.

If the MIDI tab in the options menu does not show any cc64 maybe your daw is filtering the cc data.

"And live to be the show and gaze o' the time."  (William Shakespeare)

Re: Sustain Pedal Not Working in DAW

Be sure to have selected Minimalistic under Options and MIDI.  You possibly want to set it as a default Global MIDI Mapping.  That way it becomes an automatic option (that is) selected with each new PIANOTEQ instance inside your DAW.

Anytime Global MIDI Mapping shows the word unsaved in parentheses, the setting has been somehow altered.

Pianoteq 8 Studio Bundle, Pearl malletSTATION EM1, Roland (DRUM SOUND MODULE TD-30, HandSonic 10, AX-1), Akai EWI USB, Yamaha DIGITAL PIANO P-95, M-Audio STUDIOPHILE BX5, Focusrite Saffire PRO 24 DSP.

Re: Sustain Pedal Not Working in DAW

I also had the problem when I loaded the 32 bit version. With the 64 bit version the sustain pedal worked again.

Pianoteq 7 Pro with all pianos

Re: Sustain Pedal Not Working in DAW

aprilwine wrote:

...and the pedal calibration doesn't work because it isn't receiving any data from the pedal.

Have you selected Any as your Notes Channel?  If you already have, you may need now to refer to your DAW documentation or contact its support.

Chopin87 wrote:

If the MIDI tab in the options menu does not show any cc64 maybe your daw is filtering the cc data.

Pianoteq 8 Studio Bundle, Pearl malletSTATION EM1, Roland (DRUM SOUND MODULE TD-30, HandSonic 10, AX-1), Akai EWI USB, Yamaha DIGITAL PIANO P-95, M-Audio STUDIOPHILE BX5, Focusrite Saffire PRO 24 DSP.

Re: Sustain Pedal Not Working in DAW

Yes, notes channel is set to Any, and I am using the default Minimalistic option for Global MIDI mapping. I am using the VST3 version of the plugin. The pedal works with the plain VST version of PianoTeq 6, but that version won't allow me to change the patch, so I am still using the VST3, and trying to figure out why the pedal doesn't work.

I'm pretty sure my DAW isn't filtering out any data, because the pedal works with other versions of PianoTeq. I contacted the maker of the DAW (MultiTrack Studio), and his response was this:

"IIRC the plugin has a setting for sustain. MultitrackStudioStudio simple sends the sustain controllers to the plugin."

Re: Sustain Pedal Not Working in DAW

Occasionally, quirks like bugs come into play especially inside a DAW.

Whenever encountered you may have to look to some sort of a temporary workaround maybe coming from a third (3rd) party software.  One is accessible via your user account.  It is where you as a PIANOTEQ registered user can get Gig Performer at a discounted price.  And, it is also available as a demo.  That allows patch changes.

But to tell whether or not you need it now, you may firstly want to review a thread showing someone else had encountered a problem similar to yours: Pianoteq in Reaper with FCB1010.

Now certainly, if when you right-click on the sustain pedal you see in fact Sustain Pedal selected and are testing one of the default presets —without an italicized preset name showing— you have a high probability of the problem caused outside PIANOTEQ, otherwise DAW related.  Which is likely your case unless you get of course Controller 64 MIDI Events appearing inside the MIDI messages window (that is) under Options and MIDI.  (Beforehand you may need to verify if the connected keyboard even is sending at all Controller 64 MIDI Events verifiable via the PIANOTEQ window inside the stand alone copy.)

Last edited by Amen Ptah Ra (30-04-2020 17:25)
Pianoteq 8 Studio Bundle, Pearl malletSTATION EM1, Roland (DRUM SOUND MODULE TD-30, HandSonic 10, AX-1), Akai EWI USB, Yamaha DIGITAL PIANO P-95, M-Audio STUDIOPHILE BX5, Focusrite Saffire PRO 24 DSP.

Re: Sustain Pedal Not Working in DAW

Interesting. Well, I am 100% sure that 1) the pedal works and 2) the DAW is receiving the data, because on a channel with PianoTeq 5, controller 64 data is coming in fine, but on another channel in the same DAW, in the same mix, but using PT 6, it is not. I will check the thread you referenced and follow up again with the maker of the DAW!

Re: Sustain Pedal Not Working in DAW

An update! The maker of my DAW (MultiTrack Studio) has done some digging and he found that contrary to his belief, VST3 plugins were not properly receiving data from controller 64. He's going to push a fix sometime in the coming week. Thus endeth this saga.

Re: Sustain Pedal Not Working in DAW

Fine!

Pianoteq 8 Studio Bundle, Pearl malletSTATION EM1, Roland (DRUM SOUND MODULE TD-30, HandSonic 10, AX-1), Akai EWI USB, Yamaha DIGITAL PIANO P-95, M-Audio STUDIOPHILE BX5, Focusrite Saffire PRO 24 DSP.