Topic by WschaeuPT

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Topic: Holding Note / Sustain - Only a few seconds ???

While holding one or some notes the sound decreases very fast after about 1 second.
Using the sustain pedal after a natural sustain of 2-3 seconds the volume suddenly alternates between lower and higher volume. Behaviour depends on how hard the note is played. A medium to soft played note with sustain pedal sounds only 1-2 seconds.

Whats is going wrong here? - In the forum and in user reviews Pianoteq's long and superb sustain is praised.

I'm using Pianoteq STAGE Standalone-Application with a Windows notebook with Intel i3 and 4 GB Memory with SSD-HD and Yamaha S90ES as MIDI keyboard

I tried to increase/decrease the ASIO Buffer, the polyphonie, the available parameters in Pianoteq, ... with no change in duration of the tone, neiter holding a key or using the sustain pedal.

I looked at the received MIDI-signals:
- Holding a note NOTE ON is shown in the MIDI LOG Window nothing else, but sound stops very fast after 1 second.
- Using (continuously) sustain pedal CC 64 with value 127 is shown (and nothing else), but sound stops after a few seconds.

Same behaviour I can reproduce using Pianoteq's on screen keyboard (standalone application) by clicking a key or activating the sustain pedal with the mouse.

Thank you for any helpful hints.
Wolfgang

Last edited by WschaeuPT (14-03-2015 12:00)

Reply by Ross

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Re: Holding Note / Sustain - Only a few seconds ???

Choose "D4 daily" preset, record sound and post here.

Last edited by Ross (14-03-2015 13:31)
Combine velocity curves: http://output.jsbin.com/cukeme/9

Reply by WschaeuPT

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Re: Holding Note / Sustain - Only a few seconds ???

What do you like WAV-files or MP3 or MIDI?

What's the best best way to post sounds. I didn't find a "how to" in the forum.

Reply by Ross

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Re: Holding Note / Sustain - Only a few seconds ???

Wav or mp3. Record it in Pianoteq and export to audio file. Upload the files to any file hosting in the internet (or share for via dropbox or Google drive) and post links here.

I get files from your email. I hear a lot of noise in the files, how you record it? You should use built-in Pianoteq's recorder or record via a DAW. If wav file of the recording will sounds buggy, your next step is change soundcard, speakers/headphones, PC. But if it will sounds ok, then problem is in real time computation and output (your PC is slow, sound card driver is broken, or bad audio settings in Pianoteq).

Last edited by Ross (14-03-2015 20:28)
Combine velocity curves: http://output.jsbin.com/cukeme/9

Reply by WschaeuPT

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Re: Holding Note / Sustain - Only a few seconds ???

SOLVED - was a problem in mixer settings

The WAV recorded by Pianoteq itself had a clean, very long and rich sustain and without sustain-pedal a long sounding note as long as the key was hold.
Same very positive result I got with a headphone plugged direct into the notebook, instead into the mixer.

The files I first recorded (the files I sent to you) was from the mixer output.
And there finaly was the origin of my problem: The digital mixer had configured a noise gate for the stereo channel (for the instrument used before Pianoteq) with a very little treshhold, but even too much for the Pianoteq's long sustain and its slowly decreasing volume. - Sorry, it was my mistake.

Now - without the noise gate - the Pianoteq sustain sounds superb - as expected!

Thank you very much for your advices, which finally lead me to the cause of my "strange" problems.

Last edited by WschaeuPT (15-03-2015 12:21)

Reply by stamkorg

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Re: Holding Note / Sustain - Only a few seconds ???

WschaeuPT wrote:

The mixer had configured a noise gate with a very little treshhold

OOOPS

Reply by WschaeuPT

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Re: Holding Note / Sustain - Only a few seconds ???

... it's a new digitial mixer (mackie DL1608). For Pianoteq I used the same channels I used for e-drums before, and because there was little noise I set a noise gate some weeks ago, but didn't remember or recognize  while using the channels with Pianoteq - perhaps because I'm getting older?