Topic by nikolas

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  • Registered: 08-05-2007
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Topic: Sudden problem with Pianoteq in Windows XP X64..?

Ok,

I've got this weird problem really.

I moved my computer to a new location (around half a mile away, not any real distance), and I got some minor issues. Mainly the integraded soundcard (Soundmax) was no longer working and I had to update the driver. All of a sudden.

I didn't mind, since I have a serious soundcard on board, which works fine, and I can hear everything perfectly!

But when I tried opening pianoteq (always my first choice to try things, play, etc), I got the blue screen of death and windows shut down. Tried the 64 bit version, the same. I left it for a while, opened winamp to try it out, worked fine. THEN I tried pianoteq again, and it worked fine.

So it seems that something is stoping pianoteq from working, if run first.

But that's not all.

I CAN'T use pianoteq inside Cubase 5. It was working fine before, absolutely no issues, but now I get the same blue screen I did, after the move.

Do you have any idea what's wrong?

I will go to have check the rest of my software, but as far as I can tell everything else seems to be working fine. I'm also going to try and reinstall the SoundMax integraded audio solution thingy...

Nikolas

www.nikolas-sideris.com
www.cgempire.com

nikolas's Website

Reply by EvilDragon

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Re: Sudden problem with Pianoteq in Windows XP X64..?

If that fails, probably reinstalling the system will be the best solution.

But, before that, get a digital camera, and please take a picture of that BSOD and upload it here. It might show some additional info.

Hard work and guts!

Reply by Jon Gee

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Re: Sudden problem with Pianoteq in Windows XP X64..?

I had the same (or similiar) problem. After installing PianoTEQ 64bit version on Vista 64bit, it worked perfectly - - untill - - I rebooted the system, then I got the BSOD! The only solution was to uninstall PianoTEQ in "SafeMode" then reboot again. Now the system is back to normal. But I don't have PianoTeq! This is a sad problem as PianoTeq is one of my favorite plug-ins.

BTW - I was running it in stand-alone-mode as I haven't installed any DAW software yet.

So should I try installing PianoTeq 32-bit version? Would this be worth my time?

Reply by Niclas Fogwall

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Re: Sudden problem with Pianoteq in Windows XP X64..?

Jon, Nikolas,

Please contact our support team here and we can try to figure out what causes your problems.

www.modartt.com

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Reply by nikolas

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Re: Sudden problem with Pianoteq in Windows XP X64..?

I will file a tech support ticket, after I've had a bit of time to research a bit further:

I actually had changed my RAM from 3 GB to 6 GB (i7 based computer), and then I thought of reverting to 3 GB, which stoped all of the problems. Now between projects and study, I've not had time to reinstall the 'lost RAM' to see if the problem will happen again, but I will certainly let you know.

Thanks Niclas. and EvilDragon.

www.nikolas-sideris.com
www.cgempire.com

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Reply by NeilCraig

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Re: Sudden problem with Pianoteq in Windows XP X64..?

Sorry to hijack the thread, everyone, but as I'm about to pony up for a new i7/12GB system, I wondered if there was anyone else who has problems with PTQ on i7 with more than 3GB of RAM?  In my case things would be slightly different as it will be a bare-metal build with 12GB installed.

Best//Neil

Reply by EvilDragon

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Re: Sudden problem with Pianoteq in Windows XP X64..?

1. Vista sucks.
2. Cubase 5 sucks.

Remedy to 1.: Use Win7
Remedy to 2.: Use Reaper


Hard work and guts!

Reply by nikolas

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Re: Sudden problem with Pianoteq in Windows XP X64..?

I sent a ticket to the support team. I also linked them to a few files, relavent to the error, and various other information I could get. Let's see...

www.nikolas-sideris.com
www.cgempire.com

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Reply by etalmor

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Re: Sudden problem with Pianoteq in Windows XP X64..?

EvilDragon wrote:

1. Vista sucks.
2. Cubase 5 sucks.

Remedy to 1.: Use Win7
Remedy to 2.: Use Reaper


I second Reaper !! (just 60 bucks for such a great software - seems like real heart was put into it)

M-Audio Profire 610 / Roland Fp-3 / Reaper / PianoTeq!
www.myspace.com/etalmor

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