Topic: I have an issue with your activation scheme

Apparently, you create your system ID partly based on the motherboard driver configuration because all I did was re-install the drivers. Now my Pianoteq is de-authorized. Which leads to my second issue..."de-activate"...which evidently means "lock out" because now I cannot activate.

This is a very bad authorization scheme. This ties me to your servers for authorization, and what happens if the company goes away? I do not like this at all. I frequently need to move between hardware, and I frequently upgrade my hardware. It seems to me that I will not be able to freely do this without someone on your end resetting something, correct?

I should have three authorizations that I can use freely, and that means in any combination of hardware that I wish, at any given time without constraint. From what I gather, I can find myself in a position of having run out of activations, and not being able to use Pianoteq in the future....at least not without your assistance

JR

Last edited by johnrule (24-08-2009 21:24)

Re: I have an issue with your activation scheme

The work-around (for now) is to change your computer name.

"De-activate" should simply clear the authorization for that computer, and delete it from the list (i.e. database)...not lock it out from further authorizations.

JR

Re: I have an issue with your activation scheme

Maybe Pianoteq could work with the iLok Key system:

https://www.ilok.com/cgi-bin/WebObjects/iLokManager

Would this make it easier to transfer from one machine to another?

Re: I have an issue with your activation scheme

Nonononono, NO FREAKING DONGLES!

This scheme works perfectly for the most of us, I think johnrule is one of rare people that has an issue with it. Really, I don't want to pay for something that can easily get lost in transport or be broken. It's the most obtrusive "copy protection" that can exist.

Last edited by EvilDragon (24-08-2009 23:58)
Hard work and guts!

Re: I have an issue with your activation scheme

EvilDragon wrote:

Nonononono, NO FREAKING DONGLES!
It's the most obtrusive "copy protection" that can exist.

Seconded.  Not to mention that the last time I had to set up iLok, the drivers for Vista64 installed a 32-bit kernel driver which naturally didn't work and the authorization had to be done on a 32-bit computer.

Re: I have an issue with your activation scheme

Argh! yes! No dongles!!!!!!!!

Re: I have an issue with your activation scheme

feline1 wrote:

Argh! yes! No dongles!!!!!!!!

+1

Pianoteq Pro 8.0.0, Organteq 1.6.5, MacBook Pro 16" i9, Mac OS X 13.0.1, Universal Audio Volt 4, Logic Pro X 10.7.5, FM8, Absynth 5, The Saxophones/Clarinets, Reaktor 6 and others

Re: I have an issue with your activation scheme

johnrule wrote:

This ties me to your servers for authorization, and what happens if the company goes away?

The answer to that specific question is actually right in the FAQ:

What happens to my licence in the event that Modartt no longer exists?

In such a case we will provide all licence holders an unlocked copy of the software.

It would be nice, though, to know a little more about what's actually used by the activation scheme to distinguish between computers.  I bought Pianoteq only recently, but just a couple days after installing it, it suddenly decided it didn't like my laptop anymore, and wanted me to reactivate.  Let's say I fill up all 3 of my activation slots, and I start needing to (permanently) deactivate some.  How do I know I won't need one of those identities again in the future?

Wouldn't it be a surprise to be setting up your PT laptop for a performance, only to find out that it's demanding another activation, and you're stuck without Internet access...

That said, I much prefer this to dongles :-)

Voltara

Last edited by Voltara (25-08-2009 17:31)

Re: I have an issue with your activation scheme

In case Modartt goes away???

It's easier catchup became highly popular among frenchs, than Modartt goes away.

Re: I have an issue with your activation scheme

I have some questions about authorization in general:

Is the authorization based on the hardware configuration or System ID? If I have a dual boot system, and I install Pianoteq on both operating systems (ex. Linux and Windows) will it be one authorization or two?

If I install Pianoteq in Wine under the Linux OS, would that be a third installation?

If I install Pianoteq in a virtual environment within an already authorized environment, would that be a fourth?

If I install both 32 bit and 64bit versions (dual boot Windows 7), is that considered 2 authorizations?

JR

Last edited by johnrule (11-11-2009 16:07)

Re: I have an issue with your activation scheme

johnrule wrote:

If I have a dual boot system, and I install Pianoteq on both operating systems (ex. Linux and Windows) will it be one authorization or two?

It is one authorization.

If I install Pianoteq in Wine under the Linux OS, would that be a third installation?

No.

If I install Pianoteq in a virtual environment within an already authorized environment, would that be a fourth?

If you mean a virtual machine such as vmware or parallels, yes that is very likely. However it is also very likely that you will get terrible audio performance when running pianoteq in a vm.

If I install both 32 bit and 64bit versions (dual boot Windows 7), is that considered 2 authorizations?

No.

Re: I have an issue with your activation scheme

Please no iLok, no dongles!

I think Pianoteq's auth scheme is acceptable.  Most companies specify you can only use software on one computer.  I have Pianoteq on my main DP in the family room, an a second setup in my bedroom, and on my laptop I travel with.  I think that's awesome, and makes the $350+ price worth it for me.

Also, on a tangential note, Pianoteq's demo is great... it completely is the reason I ended up paying for the final product.  Synthogy Ivory sounds fine in example songs, but I would never, ever buy it without a functional demo and their iLok scheme is another dead end for me!  Although after trying the demo of True Pianos I would never buy it either!