Topic by burns3oo

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Topic: standby problem with Pianoteq

Hello!

I am new here.
I am reading you for a long time.
I wanted to register for the forum but my usual pseudo (burns300) was always refused.
My pseudo is therefore: burns3oo!
But it is not my problem..

I'm using Pianoteq for 3 months.
I am happy with it.
But ...

There is a problem.
With the following versions: Pianoteq Play 3.6.8, Pianoteq Stage 4.0.3 and Pianoteq standard 4.03,
it is unpossible to set Win7 on standby.
When it wakes from sleep, Pianoteq is blocked.
The unique operation I can do is to reboot (with difficulties) Win7.
What to do (unless close Pianoteq before standby)?

Thank you for your help.

burns

PS: sorry for my poor english..

Reply by Lord Nelson

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Re: standby problem with Pianoteq

Hi,

I've got the same problem: Pianoteq doesn't work after a Standby in Win7. But when I restart Pianoteq then, it's OK again. I don't have to reboot my machine.

Reply by julien

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Re: standby problem with Pianoteq

This is probably a driver issue. For example here, on my echo audiofire soundcard , I can suspend or hibernate windows while pianoteq is running, and it still works when the computer resumes.

Which soundcard card are you both running ? Is the driver up-to-date ?

julien's Website

Reply by burns3oo

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Re: standby problem with Pianoteq

"Which soundcard card are you both running ?"
M-Audio Fast Track Pro (Win7 64x SP1)

"Is the driver up-to-date ?"
yes: Driver: 5.10.0.5134

Thank you for help
burns

Reply by Lord Nelson

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Re: standby problem with Pianoteq

I'm using the Creative Soundblaster X-Fi Titanium, and just downloaded the newest driver. Well, I don't care much about that standby thing^^, just wanted to mention my PC's behaviour for information.

Reply by skip

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Re: standby problem with Pianoteq

I have that problem too, and I have the M-Audio Fast Track Ultra. I have the same problem with other audio applications - it is not Pianoteq. M-Audio have confirmed that standby/hibernate is not supported with this interface.  The workaround is to turn the audio interface off before going into standby, and turn it on again after resuming. (I also need to re-connect it to Pianoteq). It's a shame.

Greg.

Reply by burns3oo

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Re: standby problem with Pianoteq

OK! Thank you for your explanation.

Reply by julien

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Re: standby problem with Pianoteq

The just-released version 4.0.4 tries to release the soundcard when Windows is being put to sleep -- hopefully, that should solve the issues when the soundcard driver does not play nice with the OS suspend/hibernate.

julien's Website

Reply by burns3oo

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Re: standby problem with Pianoteq

thank you Julien.
With the v4.0.4, suspend/hibernate the problem is resolved :-)

Reply by skip

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Re: standby problem with Pianoteq

Thanks Julien. Note that I am not very optimistic that it will also fix the problem with my M-Audio, because I'm pretty sure my system crashes if I suspend & resume with the audio interface plugged in and turned on, even if I'm not running any ASIO applications at the time. I'll re-test and report back.   I will make sure I test the case where the default Windows audio interface is not the M-Audio interface. I.e - I will set the default interface to be the internal audio interface.

Greg.

Reply by skip

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Re: standby problem with Pianoteq

As expected, the update hasn't fixed the problem with my M-Audio Fast Track Ultra. I did the following:

- ensured that the default playback and recording device in Windows was set to the internal audio interface, so that Windows would not be using the FTU.

- opened Pianoteq (4.04), and configured it to use the FTU.
- played a few notes
- manually closed down Pianoteq.
- Put Windows to "sleep".
- Resumed Windows - Windows crashed during resume. ;^)

Can you fix the M-Audio driver?

Greg.

Reply by EvilDragon

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Re: standby problem with Pianoteq

M-Audio has crappy drivers, that's an unfortunate truth. Either live with it, or get a better soundcard that's not M-Audio would be my suggestion...

Last edited by EvilDragon (15-06-2012 13:29)
Hard work and guts!