Topic: Bounce Bug in Pianoteq 3.6.7 and Logic 9.1.6

Just FYI - Logic will not Bounce a Mix ( Logic 9.1.6 ) if you load a template containing the latest version of Pianoteq. Removing the plug-in and then reloading it allows for the Bounce. This is a bug I've tested several times, and is present in each of my tests.

Best,
JF

Re: Bounce Bug in Pianoteq 3.6.7 and Logic 9.1.6

I don't know Logic. What is bouncing a mix?

Re: Bounce Bug in Pianoteq 3.6.7 and Logic 9.1.6

Bouncing in Logic is doing a "mixdown" of all tracks into a stereo final mix. With the current version of Pianoteq used as a plug-in within Apple's Logic Pro 9.1.6, there is an issue that, when Pianoteq is loaded, Logic refuses to allow you to "mixdown" into a stereo file, a mix of the tracks in your project.

Hopefully an update will be created for Pianoteq which fixes this.

Re: Bounce Bug in Pianoteq 3.6.7 and Logic 9.1.6

Hello Johnny,

Sorry to hear you are experiencing bounce bugs with 3.6.7 and Logic Pro 9.1.6.

I attempted to reproduce your bug by bouncing an existing Pianoteq track in Logic Pro 9.1.6, ... and had no problem doing so.

Just for fun, I looked at what version of Pianoteq I was using.  Lo and behold!! I was only running Pianoteq Pro Version 3.6.5!!!   Upon leaping to Pianoteq's download screen, I immediately downloaded and installed the 3.6.7 version of Pianoteq Pro and tried again.

The same non-problem issue arose when I attempted to bounce.  It worked perfectly.

Here are a few items for thought as I ponder your problem:

I happen to be running the 32-bit version of Logic Pro 9.1.6;  by chance are you running the 64-bit version???  If so, you might wish to try switching back to 32 bit to see if anything happens.

It turns out that version 9.1.6 is a somewhat new update of Apple Logic Pro 9.  Question for you:  Were you able to bounce Pianoteq 3.6.7 in Logic Pro's previous version???  I don't know the answer to this question; rather, I am suggesting some troubleshooting routes.

My version of Pianoteq 3.6.7 is Pianoteq PRO.  I don't know what version you are running (Pro, Standard, Play), and I don't know if there is a bug in either the Standard or Play version -- but I assure you that Pianoteq PRO version 3.6.7 does bounce with complete stability.

Perhaps this may open the field for questions or responses from Modartt.

Hope this helps,

Cheers,

Joe

Re: Bounce Bug in Pianoteq 3.6.7 and Logic 9.1.6

I also am seeing this issue with the latest Logic and Pianoteq.

A typical session setup for me includes:
Logic 9.1.6 running in 64bit
Pianoteq Play 3.6.7 (64bit)
Kontakt 5.0.1 (64bit)
Omnisphere (64bit -- only sometimes)

The funny thing is that if I delete everything down to just one track (pianoteq) it bounces fine. It's only when there are multiple tracks that I see this problem.

I've been following Johnny's posting on the Logic Pro Help website for bouncing problems with Logic 9.1.6 and when he spotted Pianoteq as the culprit I hopped over here to see what people were saying here.

Offline bounce fails with Logic 9.1.6 in both OSX 10.7.2 and 10.6.3 (my backup).

I haven't tried a 32bit project as all my existing ones were setup for 64bit but I can try that later today.

Brent

Re: Bounce Bug in Pianoteq 3.6.7 and Logic 9.1.6

I too was having the same problem, and I have a similar setup to the poster above.
I tried reloading everything but it didn't work – perhaps I wasn't using the right method?

Anyway, opening Logic Pro in 32-bit mode (Applications > Ctrl-click Logic Pro > Get Info > Open in 32-bit mode) worked for me. But it's not ideal.

Dan

Re: Bounce Bug in Pianoteq 3.6.7 and Logic 9.1.6

Thanks, Brent and Joe, for your replies.

Brent and I have exactly the same results with our Logic bounce attempts. I haven't tried it in 32-bit mode, as I won't use the plug if I can't use it in 64-bit, as too many of my projects are in 64-bit, and to reduce the time involved to restructure everything just to allow Pianoteq to work, I'd rather use a different plug if in fact it refuses to work in 64-bit.

The Pianoteq current 64-bit version ( 3.6.7 ) was indeed working just fine under Logic 9.1.5 ; no issues whatsoever. None of my other 3rd party plugs are having issues with the bounce.

One fix I found that works, is unloading the Pianoteq and then reloading it. The bounce in 64-bit then seems to work with multiple tracks running.

FWIW - I'm not using the "Pro" version of Pianoteq - just the standard one.

Thanks again for the replies - hopefully Modartt can address this situation ASAP.

Best,
John.

Re: Bounce Bug in Pianoteq 3.6.7 and Logic 9.1.6

...what an international community of fate - same problem here in Cologne

I am using OS 10.7.2, Logic 9.1.6 (64 bit) and PTEQ 3.6.7.

In two (veeery full) sessions I had the same problem: no offline bounce possible. After several hours of trial and error I found it was PTEQ that caused the trouble. Oh Horror...

Realoading PTEQ sometimes solves the problem, indeed!!
Claudio

PS: Do the PTEQ-guys care about the troubles mentioned in this forum?

Re: Bounce Bug in Pianoteq 3.6.7 and Logic 9.1.6

Yes, we do care, although we prefer to have bugs submitted via our support form at http://www.pianoteq.com/support_form

A partial fix for this issue is to check the 'realtime rendering' button , instead of 'offline rendering' , in the Logic Bounce dialog.

Re: Bounce Bug in Pianoteq 3.6.7 and Logic 9.1.6

Since there was no "Report a bug/problem" option on the contact page I figured it was just for those reasons listed in the menus and thus turned to the forums...

I have submitted one now.
Brent

Re: Bounce Bug in Pianoteq 3.6.7 and Logic 9.1.6

We now have a test version that fixes this issue, anyone affected by this issue, feel free to drop us an email at http://www.pianoteq.com/support_form?direct in order to get access to it

Re: Bounce Bug in Pianoteq 3.6.7 and Logic 9.1.6

We now have released Pianoteq v3.6.8 , that fixes this issue.