Topic by jocar37

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  • jocar37
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  • Registered: 18-11-2015
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Topic: Virtual keys play, but no sound

First, I will say I'm a MIDiot. I'm like a paint by numbers guy. I follow the steps, cross my fingers and hope it works. But it's not working now and I don't know why. We recently moved across country. When I set up my little music studio and connected my Casio keyboard to my computer, the keys on Pianoteq's virtual keyboard would move, but no sound would come out.I figure it must be a setting that was somehow altered, but I don't know what it could be. .

That said, the active MIDI inputs is selected for CASIO-USB MIDI, But the device window is selected for my MOTU interface.My Casioi keyboard is not shown as a n option. Should it be? If so, why isn't it showing and how do i ad it?  Also,when I go into the MIDI panel, there's a long list of channels marked "All Controllers Off" or "All Sounds Off." Like I said, I'm a MIDiot, but this looks like it might be the problem. Only I don't know how to turn any of these channels on.

Please help!

Last edited by jocar37 (Yesterday 18:39)

Reply by Ferdi

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  • Ferdi
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  • Registered: 18-09-2019
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Re: Virtual keys play, but no sound

Hi,

what you describe looks like your MIDI setup is ok, as virtual keys are moving.

some questions to dig deeper:
1. on the pianoteq main window, do you hear sound when you press the virtual keys with the mouse/trackpad?
2. does the audio meter in the middle of the window a level when you press keys?

3. what is your audio setup?
4. do you use speakers or computer internal speaker or headphones? what are they connected to?
5. in the device settings, what is selected under "Audio output"? do you hear sound pressing the "Test" button next to it?
6. If not, do hear sound from any other audio source, e.g. a youtube video, spotify or any audio player?

Last edited by Ferdi (Today 11:17)

Reply by jocar37

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  • jocar37
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Re: Virtual keys play, but no sound

Ferdi -

Thanks so much for your reply. I hope my answers help.

1. No. No sound from the computer keyboard or the Casio keyboard
2. Yes, the audio meter jumps with either keyboard. And the Blues Demo starts. Don't suppose you know how to disable that?
3.Not sure I know what you mean by audio setup. I'm a MIDIot, after all. But I hope this is what you are asking: the Active MIDI inputs in Pianoteq are set to CASIO USB-MIDI, the audio device type is ASIO, the Device is MOTU M Series, the Active output channels have both Out 1 and Out 2 checked, the sample rate is 48000 Hz, the Audio buffer size is 256 samples (5.3 ms) and the bit depth is 32 bits.
4 The Casio is connected to a Henriksen amp.
5.See above. Guess that's not what you were asking for in 3. But no, no sound when pressing Test.
6. I never tried other sound sources before while my computer was connected to my Casio. I wouldn't have thought that was even possible. But no, I didn't get sound when I tried  Youtube.
Hope this helps.Sorry I didn't really understand some of your questions..