Topic: Pianoteq activation problem on Android (Xubuntu via Andronix)

Hello there. I have been testing Pianoteq 8 on my Android phone for a while and I'm very pleased with it. Today I bought a license, but could not activate it. I got the message "A problem occured while trying to build the activation data. Cannot activate your computer". I understand Pianoteq is not build for Android. Still, the demo worked just fine. Is there any way I can activate this software? I'm using it mainly as a VST on Reaper...

Thanks for reading!

Re: Pianoteq activation problem on Android (Xubuntu via Andronix)

sadielcuentas wrote:

Hello there. I have been testing Pianoteq 8 on my Android phone for a while and I'm very pleased with it. Today I bought a license, but could not activate it. I got the message "A problem occured while trying to build the activation data. Cannot activate your computer". I understand Pianoteq is not build for Android. Still, the demo worked just fine. Is there any way I can activate this software? I'm using it mainly as a VST on Reaper...

Thanks for reading!

Do you mind sharing more details on how you tested it? I'm very interested in running it on my Android devices too, rather than buying an Apple!

That said, I suspect that the Ubuntu running non-natively on the hardware might be messing up the device identification issue (since you can install Pianoteq on three computers, it needs to know about all of them).

I suggest contacting support from your account page: I'm sure they will be able to help -- and let us know how it goes.

Cheers!

Where do I find a list of all posts I upvoted? :(

Re: Pianoteq activation problem on Android (Xubuntu via Andronix)

dv wrote:

Do you mind sharing more details on how you tested it? I'm very interested in running it on my Android devices too, rather than buying an Apple!

Sure! I'm using Xubuntu linux on android via Andronix. Can't remember exactly how I installed it right now, but I just followed their tutorials, works like a charm. I think I had to get Termux first, via FDroid. I'm running this on a Motorola g200 5g. It's been great so far.

I'm using this mostly to run MuseScore3 on my phone. I use a bluetooth keyboard and mouse, and noise cancelling headphones, so I basically got a very compact PC I can write music with anywhere I am. I have written a very large work for chorus and orchestra, got almost no memory or cpu issues (although I had to do some tweaking with Androd SDK to turn off some deamon that kept shutting down termux).

I have also used Reaper on this phone to do some minor audio processing.

Lately I have been working on some piano pieces, and learned about Pianoteq. I installed the demo on my Xubuntu with no issues at all. Wrote my score in MuseScore3, exported it to midi and imported the thing in Reaper. Used Pianoteq as a VST. It woks great. Have been editing the tempo and velocities, got very good results. So far no issues at all, but the activation thing.

I will write to support, hope to get this sorted out very soon! Thank you so much for your kind advice!