Topic: Instruments packs exchanges
Hi,
Is it possible for users to exchange some instruments packs ?
I for example rarely play on my Steinway B, K2, Petrof...
SK
- stamkorg
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- Key Fumbler
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Re: Instruments packs exchanges
stamkorg wrote:
Hi,
Is it possible for users to exchange some instruments packs ?
I for example rarely play on my Steinway B, K2, Petrof...SK
If the question is can you exchange with other users it's a no.
Nonetheless in the first few days when you buy new Pianoteq it is more than fair and reasonable that Modartt allows you to change packs from the product you have ordered. Also it probably complies with the law in most countries, and keeps the customer on side in the process.
After that point personally I wouldn't want to be without those pianos, along with the others. Depending on the piece of music you're playing, your mood, the playback system, the piece of music you're playing you may find yourself preferring some of the presets on the ones that you would currently choose to get rid of. I like all of the modern pianos.
If you ever make tracks with other instruments in a DAW you will find that different pianos simply work better in a mix. Learn to love them all.
- dv
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Re: Instruments packs exchanges
stamkorg wrote:
Hi,
Is it possible for users to exchange some instruments packs ?
I for example rarely play on my Steinway B, K2, Petrof...
SK
As Key Fumbler says, as a rule, you can exchange only if you have purchased them less than couple of weeks ago. However I found that Modartt often goes above and beyond the rules to keep customers happy, so you may want to send them a message via the customer support, wish them Happy Holidays and see if they are "nice" or "naughty" wrt your request. I think that if they technically can, if it's not too much work for them, if they are not too busy with other duties and if your request is reasonable (e.g. exchange those 3 for 2 others, rather thank asking money back), I think they will accommodate it.
Where do I find a list of all posts I upvoted? :(
- stamkorg
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Re: Instruments packs exchanges
Key Fumbler wrote:
stamkorg wrote:Hi,
Is it possible for users to exchange some instruments packs ?
I for example rarely play on my Steinway B, K2, Petrof...SK
If the question is can you exchange with other users it's a no.
Yes, that's what I meant, and more generally, the question was whether it is possible to resell a pack while keeping your Pianoteq license.
I bought quite a few instruments, but ultimately over time I noticed that the Steinway D, the U4 and the Steingraeber cover all my needs.