Topic: MAC versus PC - same hardware - sound worse on MAC

Hi folks!

A topic which bothers me a long time is this:

There are lots of musicians using a MAC for playing and editing music. Of course with pianoteq too. I for my part have a MAC MINI LATE 2014 in dualboot - MAC OSX El Capitan and WIN10.

The sound qualitiy on MAC OS is much worse! It's muddy, lacking brilliance, makes my ears tired - in short: something is not doing well. It makes no difference wether I use pianoteq 5 or 6, using Mac OSX Yosemite or El Capitan, fiddling with audio settings (there aren't much in MAC OSX). It just sounds not clear but somehow distant, less present.

If I boot in WIN10 (or even in Win 7 long ago), same hardware, sounds are much more present, clear, bright, and 'real'. This has nothing to do with whatever 'effects' eventually turned on in Windows (I disabled them all), even nothing with using this or some other ASIO-driver. It sounds better since 2 years using this two systems parallel.

I have to confess I like MAC OSX more than Windows (and I have big troubles with WIN10), but sound is better in windows, sad but true.

My question:
Do any of you make the same observation?


Besides:
I am very experienced in using computers (but inexperienced in playing piano :-).

Last edited by Analogus (11-09-2017 22:37)
Novice playing piano...

Re: MAC versus PC - same hardware - sound worse on MAC

That doesn't "sound" right, at all.

Hard work and guts!

Re: MAC versus PC - same hardware - sound worse on MAC

I use a 2013 Mac Pro under Mavericks (OSX 10.9.5) and the sound is perfect, whether I use the built-in DAC for output or my external Roland Duo-capture EX at 48kHz sample rate with a 64 samples buffer. What is your pianoteq options setup under both OS? Is it different? Do you use an external USB device (drivers could be the problem)?

Last edited by Gilles (11-09-2017 23:35)

Re: MAC versus PC - same hardware - sound worse on MAC

Being a computer person, you'll be able to think logically about this and perform a series of steps to isolate the problem. ;^)  The kinds of things I'd be doing are:
- make absolutely sure it's only Pianoteq that sounds different
- render some audio with Pianoteq on the Mac, and then play the audio file over on Windows, using a standard media player app
- make absolutely sure the versions of Pianoteq AND the presets in use are identical
- etc etc

Greg.

Re: MAC versus PC - same hardware - sound worse on MAC

I once had a terrible sound on Mac OS. The problem was as follows. I had a sound card the E-mu 0204. In the audio settings (programs> utilities> audio midi settings), 4 audio channels were selected when the card has only 2 channels. Apparently this is the problem of curvature of drivers, which allowed such a situation. At the same time, Pianoteq began to sound like a barrel. (I do not exactly remember, but like in the settings of the sound output of Pianoteq, all 4 channels were selected). I discovered it, changed it and the sound returned clarity and timbre correctness. Judging by the sound, some kind of addition took place in the channels, phase troubles arose and the sound was distorted. Please trace these points. Because in both systems the sound should not be different.

Re: MAC versus PC - same hardware - sound worse on MAC

Thank you for your advices.

@scherbakov:
I have had a look at your 'settings', but that seems not to be the reason.

@skip:
I am working on excluding influences.

So far now I presume that MAC OS just calculates sound somehow different than Windows. Sound ist not 'bad', listening to musikfiles or movies it does not matter wether WIN or OSX is used.

But in case of PIANOTEQ I (for my part) have the feeling of more PRESENCE, feeling sitting more directly in front of a piano.
Whatever the reason is. And due to the fact, this effect I could observe since 2 years (up from the beginning using pianoteq), having used several different versions and installations both WIN (WIN7, WIN8, WIN10) and OSX (OSX Yosemite, OSX EL Capitan, more than one new installation), and 2 versions of PIANOTEQ - this cannot have something to to with just deconfiguration.

Last edited by Analogus (12-09-2017 19:57)
Novice playing piano...

Re: MAC versus PC - same hardware - sound worse on MAC

Analogus wrote:

So far now I presume that MAC OS just calculates sound somehow different than Windows.

I highly doubt it.


The DSP code that Pianoteq executes is OS-agnostic - it doesn't matter which OS you're running, as long as it's executed on an Intel or an AMD CPU (and recently, ARM), it will sound exactly the same on the same audio hardware. I think you have some settings wrong.

Last edited by EvilDragon (12-09-2017 21:51)
Hard work and guts!

Re: MAC versus PC - same hardware - sound worse on MAC

Have you tried rendering a MIDI file on the Mac, and then listening to that audio file on both the Mac and PC, comparing the sound? If they sound different, you then have proof that the two systems sound different when playing audio data that you KNOW is identical, and can then eliminate Pianoteq as the root cause.

Greg.

Re: MAC versus PC - same hardware - sound worse on MAC

@EvilDragon & @Skip:

As I thought earlier - MAC OS 'calculates' the sound for its live-output slightly different. On MAC OS the sound differs. Less '3D', less clear. Not much, but recognizable. I do not like it.

I rendered a midi-file in both - MAC and Windows over PIANOTEQ. Result:
1) they 'sound' exactly identical when played both on the same system.
2) the same file sounds not identical when played on two different OS (MAC and Windwos)

I never doupted, that pianoteq had nothing to do with this observation. With pianoteq you simple listen more carefully to characteristics of the sound. And this sound ist (in my ears) worse in MAC than with the very same hardware in windows. And I have no glue, what to do to bring them on par to each other because there are simple no options I could fidle with. No sound-options in Windows and no sound options in MAC OSX for the hardware of a MAC MINI 2014.

Novice playing piano...

Re: MAC versus PC - same hardware - sound worse on MAC

I'll be astounded if it's the Mac OS, and we are a long way from making that conclusion.

What is your audio chain on both systems?

Have you double checked that on both systems, all enhancements are turned off in the audio settings? (I'm not familiar with the Mac, but on Windows, there is often a section where all manner of adjustments can be made to the sound, in the properties of the playback device)

Greg.

Re: MAC versus PC - same hardware - sound worse on MAC

There is no long 'chain'. Its my Mac Mini and one pair of headphones (B&W P5).

No 'enhancements' in Mac nor in Windows (muliple checked this point).

You see - very simple. The differences in both systems are comparable with the differences lets say between a K2 in pianoteq 5 compared in pianoteq 6. Not extrem, but you recognize it over time and you will prefer one.

Last edited by Analogus (13-09-2017 02:13)
Novice playing piano...

Re: MAC versus PC - same hardware - sound worse on MAC

Thanks. So you are connecting the headphones directly to the internal audio interface of each. If you are listening at the same volume (that's critical), my guess is that the output impedance of the audio interface is different between the Mac & PC. This can be tested by using a headphone amplifier.

It might be worth making sure the sample rate of the audio interface on both systems matches that of the audio file, just to eliminate the possibility that the sample rate conversion is not causing a change in the sound. (highly unlikely though)

If you can't try a headphone amp, can you get hold of an external audio interface,even just temporarily?

Greg.

Re: MAC versus PC - same hardware - sound worse on MAC

Just checked the specs of the P5 series 2 (is that what you have?) - they are very low impedance (22 ohms). If you're going to buy amp or audio interface, try to get one with a very low output impedance - say, 5 ohms or less. But, to just prove that it's NOT the OS, it doesn't matter what you use - just has to be the same equipment on both systems.

Greg

Re: MAC versus PC - same hardware - sound worse on MAC

skip wrote:

.... But, to just prove that it's NOT the OS, it doesn't matter what you use - just has to be the same equipment on both systems.

Greg

Analogus perhaps you could try installing Windows on your Mac?

Re: MAC versus PC - same hardware - sound worse on MAC

rAC wrote:

Analogus perhaps you could try installing Windows on your Mac?

Agreed - that would be a good test. However, even then, there's a chance that Windows will configure the audio interface differently to how Mac OS does. For example, I have seen a case where the output impedance of the integrated audio interface actually changes, depending on whether it has been configured for a line out, or a headphone out.
I'm trying to eliminate the analog characteristics of the audio interface from the equation altogether.

Analogus: if you have a hi-fi amp with a headphone output and a line input, you could use that as the headphone amp. (but I would not recommend it for continued use, because hi-fi amps tend to have quite high output impedances, which are not always compatible with low impedance headphones).

If you play that audio file using a smartphone with those headphones, you may find that it sounds better than both the Mac and the PC. Smartphones have a very low output impedance, and your headphones are designed to work well with smartphones. (and other portable devices) I'm assuming for the moment that the specs of your headphones are the same as the Series 2 specs that I found.
EDIT: found the series 1 specs - not identical but close.

Greg.

Last edited by skip (13-09-2017 06:02)

Re: MAC versus PC - same hardware - sound worse on MAC

Do you have the same preset in pianotec on different systems?

Re: MAC versus PC - same hardware - sound worse on MAC

@skip & @rac:

- Headphones: I have P5 series one

- Windows on a MAC:
As I wrote at the beginning, we are speaking about WINDOWS/MAC on a MAC MINI already in dualboot. That's the conundrum. Absolutely same hardware, because it's the same machine with two different OS, leading to different sound.

Sadly I do not have an amplifier (I in fact do have one, it's a small tube-amplifier - model TI24 from Cayin - but using it with headphones is no very good idea). And yes, using the P5 with a smartphone functions very well. It's one reason I bought this model. As you wrote, skip, this should not be something of matter if I use same equipment, which I do.

This effect survived over 2 years and with different versions of OS, both MAC OSX and Windows, as I mentioned. All in all its no real problem, I'll use windows in future for pianoteq. But it leaves a questionmark on APPLE. Shouldn't be a Mac THE system for audio-production? That's what I thought. On the other side, Apple is leaving the path for professionalists more and more, turning into a childish system for noobs (sorry, but thats obvious).

@scherbakov:
Yes, I used the same presets.

Novice playing piano...

Re: MAC versus PC - same hardware - sound worse on MAC

Thanks again - I must apologise for overlooking that you were using a dual boot system.

I still think you simply have to try and borrow an amp or external audio interface. That is the next step.

Have you tried listening to that sample audio file that you created, on your smartphone? I know the headphones work well with the phone, but it's not clear to me whether you have listened to the Pianoteq recording using your phone.

If I'm right about an amp fixing the problem, you don't have to get an expensive one. E.g the FiiO A1 - about $40 in Australia.

Re: MAC versus PC - same hardware - sound worse on MAC

(and don't forget to try setting the audio interface to the same sample rate as the audio file, to make sure there is no sample rate conversion. I don't know how to do this on a Mac, though)

Another thing that would be useful would be to record the output of both OS's, using a good quality external recorder, and uploading the recordings so that others can hear what you are. I know this might not be easy though.

Last edited by skip (13-09-2017 07:54)

Re: MAC versus PC - same hardware - sound worse on MAC

I'll try to manage producing files for posting it here. Will take its time.
Dito listening to the files on a smartphone.

Novice playing piano...

Re: MAC versus PC - same hardware - sound worse on MAC

I really don't understand what could be the problem. The internal DAC is the same as my Mac Pro...

From https://fr.ifixit.com/Teardown/Mac+Mini...down/30410

...  Cirrus Logic 4208-CRZ Audio Codec (a returning champion from a bevy of recent Apple products including the Mid 2013 MacBook Air and Mac Pro)

Waiting for your audio examples...

Last edited by Gilles (13-09-2017 14:54)

Re: MAC versus PC - same hardware - sound worse on MAC

Looking at these test results for the P5, I'm less  confident that it's an impedance issue: https://www.innerfidelity.com/content/b...asurements

Two other ideas to try if you have nothing better to do (I'm not confident they will yield anything):
- disable all inputs (e.g mic)
- create a version of your audio file that is inverted (i.e shift the phase by 180 degrees) and play that one on one OS, and the original on the other, and see if they sound the same.

Greg

Re: MAC versus PC - same hardware - sound worse on MAC

I'm pretty sure a saved wav file from the Mac and the Windows versions would be exactly the same. The only real test is recording the analog output (from line out) from each version and let us compare those.

Last edited by Gilles (13-09-2017 23:44)

Re: MAC versus PC - same hardware - sound worse on MAC

@Gilles:

That's true. I'll working on that. But I miss the necessary cable handling this.

Novice playing piano...