Topic: how to transfert a Ptq addon licence from one to another

Hi all,

i need your help for this:

what is the way to buy a Ptq addon to someone and transfert licence to someone else?

thank you for your help

PS:and is there someone who know where the Pianoteq licence is ???

Last edited by imyself (03-06-2014 19:15)

Re: how to transfert a Ptq addon licence from one to another

Hi all,

i now understand why Niclas do not answer to me here, directly in the forum...

here is Pianoteq answer:


Sujet : Re: buying a Blüthner addon from someone to me...


Hi Hervé,

We usually do not transfer instruments from one user account to another.
We charge 29 € for a licence transfer. The current licence owner needs
to contact us first and pay this fee.

Regards,
Niclas Fogwall
Sales & support
Pianoteq
------------------
www.pianoteq.com

-----------------------------------------------------------------------------------------


Pianoteq should review how to manage customers...
and make some change in his "License"...


You can understand that I find this unacceptable and deeply shameful behavior...

my disappointment is huge, and I will report it all around me...

Re: how to transfert a Ptq addon licence from one to another

Shameful? Licence transfer fee is employed by a decent amount of developers. It's not an unheard of thing to do.

Hard work and guts!

Re: how to transfert a Ptq addon licence from one to another

EvilDragon wrote:

Shameful? Licence transfer fee is employed by a decent amount of developers. It's not an unheard of thing to do.

Transfer fee for a complete Licence, i may understand...
but for addon... ???

Re: how to transfert a Ptq addon licence from one to another

imyself wrote:

Hi all,

i now understand why Niclas do not answer to me here, directly in the forum...

here is Pianoteq answer:


Sujet : Re: buying a Blüthner addon from someone to me...


Hi Hervé,

We usually do not transfer instruments from one user account to another.
We charge 29 € for a licence transfer. The current licence owner needs
to contact us first and pay this fee.

Regards,
Niclas Fogwall
Sales & support
Pianoteq
------------------
www.pianoteq.com

-----------------------------------------------------------------------------------------


Pianoteq should review how to manage customers...
and make some change in his "License"...


You can understand that I find this unacceptable and deeply shameful behavior...

my disappointment is huge, and I will report it all around me...


You're one of those guys who like to initiate shitstorms, he?

I don't like that quite common fee practice of developers neither as it's quite patronizing (And what to be afraid of if you have a good product which not too many want to resale?) but in case of Modartt I would just try to negotiate with them. Niclas said "usually" by the way which could mean that maybe an individual solution can be found in your case.

Last edited by Modellingoptimist (04-06-2014 11:34)
formerly known as Notyetconvinced

Re: how to transfert a Ptq addon licence from one to another

Notyetconvinced wrote:

You're one of those guys who like to initiate shitstorms, he?

I don't like that quite common fee practice of developers neither as it's quite patronizing (And what to be afraid of if you have a good product which not too many want to resale?) but in case of Modartt I would just try to negotiate with them. Niclas said "usually" by the way which could mean that maybe an individual solution can be found in your case.

I'm just an honest client, frankly disappointed by the trade policy that I find, in this case of transfer of an addon; exaggerated.

Re: how to transfert a Ptq addon licence from one to another

NB: as many users of Pianoteq, I love transforming and look for new sounds ... the sounds that will be refined by the team Pianoteq could / may sometimes be sold as addon ... so somewhere, I think I participate, like all those who "seek" (and even if it is modestly) to the evolution of Pianoteq ...
I understand that Moddart needs funds ... € 29 for a transfer license, honestly I think it's expensive ... but the updates are cheaper than elsewhere, so ...

so will it be really detrimental for Pianoteq to ask, let's say for example: € 10 for transfer addons from one customer to another ...???

the customer who do not like his addon(s) may sell it...

the customer who like this/those addon(s) may buy it (them)...

Pianoteq win few euros and keep his customer...

Re: how to transfert a Ptq addon licence from one to another

As well as their 29 euros fees for an upgrade seems extremely low, i also find that 29 euros "transfer" fee for a 50 euros addon is hard to swallow.

Re: how to transfert a Ptq addon licence from one to another

I don't think its unreasonable for Modartt to expect payment for this. Every other software company I could think of wouldn't let you run their software on a different machine without sharing the actual account that has the licenses that were purchased to be activated on those machines. To simply pass it over should count as one of the machines licensed for it to run on. I think its three machines for Pianoteq.

For example I'm allowed three licenses for my anti-virus software. I share this with other members of my family, but I can't just give them only the internet protection section separately for free. I'd have to give them the account details.

Last edited by DonSmith (04-06-2014 16:34)

Re: how to transfert a Ptq addon licence from one to another

There was a time when software was simply a product that could be resold by the end user w/o the vendor's permission.  In the U.S., this is called the First Sale Doctrine.  Once you buy a product, you can burn it, shoot it into space, give it to your hamster or resell it.

You can blame the 9th Circuit Court for totally jacking this up:

  -  http://en.wikipedia.org/wiki/Vernor_v._Autodesk,_Inc.

In effect, the 9th Circuit has ruled that software is not physical product you buy.  It's an intellectual product subject to any agreement the vendor wishes to put on it.  Obviously, this is a pretty crazy slippery slope to go down.  When you sign a contract to buy a car, they can slip in tiny text saying "you simply have a license to use the car and ownership still belongs to the dealer"?

I'd say write to your Congressmen -- but they're all in corporate pockets so that's of no use.

Basically, this is just the way life is now -- consumers have less rights.  That means you'd better freaking make damn sure you not only want the product but also know your license agreement rights before buying.   (There are some sample piano VSTs that force you to use a hardware dongle AND disallow license transfers completely.)

Re: how to transfert a Ptq addon licence from one to another

the incident is resolved and closed

Re: how to transfert a Ptq addon licence from one to another

imyself wrote:

the incident is resolved and closed

So for the sake of others who might consider to receive a license + x instruments transferred: How is the fee calculated? Where could I find details?

Thanks