Topic by violoncellemuse

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  • violoncellemuse
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  • From: Michigan, USA
  • Registered: 25-10-2011
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Topic: Can't install PTQ 4.2.0

I can't seem to install Pianoteq v4.2.0 as I get the following error message:

"The setup files are corrupted. Please obtain a new copy of the program."

I had recently wiped my system and reinstalled Windows 7 (64-bit) and made sure to deactivate the previous installation. Seems weird because this problem wasn't apparent before on the same configuration.

Thanks in advance

Windows 10 1511 | Intel Core i5 4690K 3.5GHz | 16GB RAM
Focusrite Scarlett 2i2 | JBL LSR305
Casio Privia PX-150 | M-Audio Oxygen 49 (Gen 3)
Pianoteq Standard 5.5.1 | D4, K2, U4, KIViR, Bells

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Reply by Beto-Music

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Re: Can't install PTQ 4.2.0

Anyway don't worry, pianoteq support always solved any problems about instalation.
They will contact you soon.

In the meantime, try to download again the software, and install again.

Last edited by Beto-Music (03-11-2012 18:52)

Reply by violoncellemuse

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Re: Can't install PTQ 4.2.0

It seems that I can't get the installer to run in the first place.  I tried installing Pianoteq 3.6.8 just to see and it gave an error before the installer just like 4.2.0.

"Installer integrety check failed. Common causes include incomplete download and damaged media. Contact the installer's author to obtain a new copy.
More information at: http://nsis.sf.net/NSIS_Error"

Last edited by violoncellemuse (03-11-2012 19:02)
Windows 10 1511 | Intel Core i5 4690K 3.5GHz | 16GB RAM
Focusrite Scarlett 2i2 | JBL LSR305
Casio Privia PX-150 | M-Audio Oxygen 49 (Gen 3)
Pianoteq Standard 5.5.1 | D4, K2, U4, KIViR, Bells

violoncellemuse's Website

Reply by violoncellemuse

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Re: Can't install PTQ 4.2.0

Problem solved. Repaired wireless lan driver. It was ending the download in the middle and "calling it good".

Windows 10 1511 | Intel Core i5 4690K 3.5GHz | 16GB RAM
Focusrite Scarlett 2i2 | JBL LSR305
Casio Privia PX-150 | M-Audio Oxygen 49 (Gen 3)
Pianoteq Standard 5.5.1 | D4, K2, U4, KIViR, Bells

violoncellemuse's Website

Reply by tbrim

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Re: Can't install PTQ 4.2.0

I am getting the same thing on my Mac.  It will download so much of the file sometimes 10 or 5 MB's and then call it quits.  The result looks like a good download but it is incomplete.  Does anyone have a file they could send me that will work or do I need to wait for them to fix whatever server issue it is that they are having?  It's gotta be the server but I could be wrong.  My guess is that "violoncellemuse" just got lucky.