Topic: IPAD license

Hello everyone,

I've bought a new Ipad Pro this week and wanted to ask your help. I had previously installed pianoteq in my girlfriend's Ipad and now wanted to install on my Ipad. The issue I'm finding is that It seems I can't use one of my activation slots to install in the new Ipad; using two diferent Apple acounts doesn't seem possible.

Will I have to disable the slot associated with my girlfriend's Apple acount? And maybe after I can then install in my Ipad with a new slot?

Thanks for your help

Last edited by Ciel Rose (17-03-2025 22:48)

Re: IPAD license

Ciel Rose wrote:

Hello everyone,

I've bought a new Ipad Pro this week and wanted to ask your help. I had previously installed pianoteq in my girlfriend's Ipad and now wanted to install on my Ipad. The issue I'm finding is that It seems I can't use one of my activation slots to install in the new Ipad; using two diferent Apple acounts doesn't seem possible.

Will I have to disable the slot associated with my girlfriend's Apple acount? And maybe after I can then install in my Ipad with a new slot?

Thanks for your help

Please contact our support team and we will assist you:
https://www.modartt.com/support

Re: IPAD license

Niclas Fogwall wrote:
Ciel Rose wrote:

Hello everyone,

I've bought a new Ipad Pro this week and wanted to ask your help. I had previously installed pianoteq in my girlfriend's Ipad and now wanted to install on my Ipad. The issue I'm finding is that It seems I can't use one of my activation slots to install in the new Ipad; using two diferent Apple acounts doesn't seem possible.

Will I have to disable the slot associated with my girlfriend's Apple acount? And maybe after I can then install in my Ipad with a new slot?

Thanks for your help

Please contact our support team and we will assist you:
https://www.modartt.com/support

Thanks Niclas, will do!