Topic by choitony

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  • choitony
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  • Registered: 25-03-2024
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Topic: Problems when login Pianoteq on iPad mini 2

I am running Pianoteq 8 compatible version on my old iPad min 2nd generation, when I try to enter the S/N or email with password to restore purchases or authenticate my licence, the app didn't response. Is it because my iPad is running IOS12.5.7?

I also cannot use Safari to login Modartt web page!

Reply by hesitz

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  • hesitz
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  • Registered: 07-06-2019
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Re: Problems when login Pianoteq on iPad mini 2

choitony wrote:

I am running Pianoteq 8 compatible version on my old iPad min 2nd generation, when I try to enter the S/N or email with password to restore purchases or authenticate my licence, the app didn't response. Is it because my iPad is running IOS12.5.7?

I also cannot use Safari to login Modartt web page!

I don't have an answer for you.  But it sounds like you're aware that the official Pianoteq 8 specs say that for iPad:  "Requires iPadOS 13.0 or later".