Topic: No authorization to download Organteq 2

I have just purchased Organteq 2 and tried to download it from the user area, but it prompts that I have no authorization to download it.  All the 3 installers for different systems result in the same.  Any idea why this could happen?

Gnusmas

Re: No authorization to download Organteq 2

I waited for a while and now it starts downloading properly.  Thank you all anyway!

Gnusmas

Re: No authorization to download Organteq 2

Please, for problems that no one can solve here on the forum, write directly to the support team.

We usually answer quickly: https://www.modartt.com/support

Re: No authorization to download Organteq 2

Gnusmas wrote:

I have just purchased Organteq 2 and tried to download it from the user area, but it prompts that I have no authorization to download it.  All the 3 installers for different systems result in the same.  Any idea why this could happen?

This can be solved by logging out after purchase and than logging in again. Perhaps you did this, during your waiting time, but this causes the system to update all info so also it knows you are authorized to download the file. Succes.