Modartt user forum - Demo won't go away

Re: Demo won't go away

2022-03-14T18:59:57Z

Thanks everyone. The update button did fix it, though I could swear I had tried that already... anyway, problem solved and thanks for all the assistance.

BarbaraRB wrote:

weightedKeys wrote:
altieb wrote:
Hi, all.
I am brand new here, and apologize in advance for what may be a common problem and question. If so, please direct me to the answer, as I don't know how to find it, and I have not figured out how to get help without posting here.
I ran the demo of Steinway Model D, liked it, bought it, registered it, everything by the book as far as I know. Still, the registered instrument does not appear as available. Only the demo version, and it won't work any more, presenting instead the message that the demo is expired.
What do I do?
Thanks for help in advance!
in the 'options' in pianoteq, click on the 'about' tab, and click 'update licence'
that should fix it
I had the exact same problem (I'm new, too), and going into "options" and clicking "update license" did fix it for me. I was very frustrated and thought i had done everything, but I guess I hadn't really done that last step.

Re: Demo won't go away

2022-03-14T18:05:56Z

weightedKeys wrote:

altieb wrote:
Hi, all.
I am brand new here, and apologize in advance for what may be a common problem and question. If so, please direct me to the answer, as I don't know how to find it, and I have not figured out how to get help without posting here.
I ran the demo of Steinway Model D, liked it, bought it, registered it, everything by the book as far as I know. Still, the registered instrument does not appear as available. Only the demo version, and it won't work any more, presenting instead the message that the demo is expired.
What do I do?
Thanks for help in advance!
in the 'options' in pianoteq, click on the 'about' tab, and click 'update licence'
that should fix it

I had the exact same problem (I'm new, too), and going into "options" and clicking "update license" did fix it for me. I was very frustrated and thought i had done everything, but I guess I hadn't really done that last step.

Re: Demo won't go away

2022-03-14T14:32:44Z

Thank you! I am not in the studio at the moment to verify, but I believe I have done what you suggest more than once... will try again!

-A

weightedKeys wrote:

altieb wrote:
Hi, all.
I am brand new here, and apologize in advance for what may be a common problem and question. If so, please direct me to the answer, as I don't know how to find it, and I have not figured out how to get help without posting here.
I ran the demo of Steinway Model D, liked it, bought it, registered it, everything by the book as far as I know. Still, the registered instrument does not appear as available. Only the demo version, and it won't work any more, presenting instead the message that the demo is expired.
What do I do?
Thanks for help in advance!
in the 'options' in pianoteq, click on the 'about' tab, and click 'update licence'
that should fix it

Re: Demo won't go away

2022-03-14T14:05:38Z

altieb wrote:

Hi, all.
I am brand new here, and apologize in advance for what may be a common problem and question. If so, please direct me to the answer, as I don't know how to find it, and I have not figured out how to get help without posting here.
I ran the demo of Steinway Model D, liked it, bought it, registered it, everything by the book as far as I know. Still, the registered instrument does not appear as available. Only the demo version, and it won't work any more, presenting instead the message that the demo is expired.
What do I do?
Thanks for help in advance!

in the 'options' in pianoteq, click on the 'about' tab, and click 'update licence'

that should fix it

Demo won't go away

2022-03-14T13:56:46Z

Hi, all.

I am brand new here, and apologize in advance for what may be a common problem and question. If so, please direct me to the answer, as I don't know how to find it, and I have not figured out how to get help without posting here.

I ran the demo of Steinway Model D, liked it, bought it, registered it, everything by the book as far as I know. Still, the registered instrument does not appear as available. Only the demo version, and it won't work any more, presenting instead the message that the demo is expired.

What do I do?

Thanks for help in advance!