Modartt user forum - problem to acces oficial site

Re: problem to acces oficial site

null@example.com (Ord_Cloud) — Sun, 20 Oct 2024 17:00:49 +0000

I've been trying to open the Modartt site for weeks and it doesn't work, also from Hungary.

Re: problem to acces oficial site

null@example.com (Userneedhelp) — Mon, 04 Mar 2024 19:55:11 +0000

Same, it’s super weird, cannot access the page from Hungary. Thanks in advance to anyone who can help solve this….

Re: problem to acces oficial site

null@example.com (marodilp@gmail.com) — Sun, 02 Apr 2023 13:33:04 +0000

I am also from Hungary, and cannot access to the site! Please help!

Re: problem to acces oficial site

null@example.com (mosolyhozo) — Thu, 20 May 2021 12:35:44 +0000

Aloha!

I also can't access the official website. My browsers give me the "ERR_CONNECTION_TIMED_OUT" message each and every time I try to access the site. It exist since 2 or 3 weeks.
I'm in Szombathely, Hungary and have a PC with Windows 10. Our internet service provider is Vodafone.

Yours sincerely
Ferenc

Re: problem to acces oficial site

null@example.com (Niclas Fogwall) — Mon, 08 Mar 2021 08:37:58 +0000

Flieger wrote:

Guten Tag,
Here from Germany it is not possible to get access to both the pianoteq.com and the modartt.com websites (and even pianoteq.fr).
When I call up the modartt website, the screen keeps black and the red outcrossed padlock symbol next to the URL shows me the message:
"Connection is not safe" [...]

Our support team will send you an email, so that we can troubleshoot this issue.

Regards,
Niclas

Re: problem to acces oficial site

null@example.com (Flieger) — Fri, 05 Mar 2021 09:47:23 +0000

Guten Tag,

Here from Germany it is not possible to get access to both the pianoteq.com and the modartt.com websites (and even pianoteq.fr).
When I call up the modartt website, the screen keeps black and the red outcrossed padlock symbol next to the URL shows me the message:
"Connection is not safe"

I would actually like to purchase the Hohner Collection.
But its not possible.

I did also switch off the adblocker and the security measures, but no better result.
Via an proxy I can get access and order a product, but when I want to do the payment, a failure message appears like
"Safe connection failed - please contact the owner of this website". When Paypal wants to connect to modartt.
I tried it with an linux laptop run by mozilla and a windows-7 laptop under chrome.

This problem should be fixed in Pianoteqs own interest.

Re: problem to acces oficial site

null@example.com (freenerd) — Thu, 22 Oct 2020 17:15:41 +0000

Amen Ptah Ra wrote:

When twice I just got a hung MODARTT page, I accessed other pages just fine.
I did this recently from my USA location.

It's curious. I have written an email to modartt explaining my case, as soon as they answer me I will share the answer.

Re: problem to acces oficial site

null@example.com (Amen Ptah Ra) — Thu, 22 Oct 2020 16:42:21 +0000

When twice I just got a hung MODARTT page, I accessed other pages just fine.

I did this recently from my USA location.

Re: problem to acces oficial site

null@example.com (Zaskar) — Thu, 22 Oct 2020 15:59:47 +0000

"Only with the modartt page. I have tried other pages with domain .FR without problems."

Mince alors! Quel malheur.

Re: problem to acces oficial site

null@example.com (freenerd) — Thu, 22 Oct 2020 15:45:14 +0000

Zaskar wrote:

I live in germany and have no problem whatsoever. I tested it because i was curious.
I managed to log in with different providers (Vodaphone, 1und1), my cellphone in a streetcar (Aldi Talk) and a public wifi in a restaurant (probably Telekom).
There must be something wrong with your settings. Do you have the same issue with other servers located in france?

Only with the modartt page. I have tried other pages with domain .FR without problems.

Re: problem to acces oficial site

null@example.com (Zaskar) — Thu, 22 Oct 2020 15:38:37 +0000

I live in germany and have no problem whatsoever. I tested it because i was curious.
I managed to log in with different providers (Vodaphone, 1und1), my cellphone in a streetcar (Aldi Talk) and a public wifi in a restaurant (probably Telekom).

There must be something wrong with your settings. Do you have the same issue with other servers located in france?

Re: problem to acces oficial site

null@example.com (freenerd) — Thu, 22 Oct 2020 14:45:10 +0000

In the end I have solved it using a proxy simulating a connection from the USA, incredible that I cannot connect from Germany when I never had problems before.

Re: problem to acces oficial site

null@example.com (freenerd) — Thu, 22 Oct 2020 14:19:22 +0000

I currently reside in Germany. Today I tried to connect to a public wi fi network in a bus station, however the problem persisted and I still cannot access the official page. I have spent a lot of money on pianoteq until today and now it turns out that I cannot download it.

Re: problem to acces oficial site

null@example.com (MrRoland) — Tue, 20 Oct 2020 21:53:20 +0000

freenerd wrote:

This is exactly the error when trying to load the page.
"ERR_CONNECTION_TIMED_OUT"

There must be a network problem.
Try changing dns settings, proxy, etc...
I can log in to the user area, no errors at all.
Maybe something related to a specific country?

Re: problem to acces oficial site

null@example.com (Amen Ptah Ra) — Tue, 20 Oct 2020 20:48:28 +0000

You check, Remember me?