Modartt user forum - Random dropouts

Re: Random dropouts

null@example.com (Amen Ptah Ra) — Sun, 10 Sep 2023 18:09:14 +0000

bassballz wrote:

Amen Ptah Ra wrote:
Any USB cable over nine (9) feet long is problematic, mostly.
Have you tested your setup while using built-in audio, only to locate your problem source or rule out any unlikely?

You comment around length of USB cables was the issue for me. I had sound dropouts using the Studiologic SL88 Studio connected to one of the USB inputs of my MacBook Air to control Mainstage. Once I changed the USB cable to a much shorter one, the dropouts issue disappeared. I also placed a 3 feet USB cable between the Radial Key Largo which I use as my keys mixer and the MacBook Air.
Thank you for this.

I’m just glad I could sometimes help —any (musician) out of a problem!

Re: Random dropouts

null@example.com (Key Fumbler) — Sun, 10 Sep 2023 07:29:05 +0000

Powered hub and 3 metre USB cables here working fine.

Swapping out faulty or iffy cables is a no brainer though. I keep a few cheap cables spare.

Intermittent issues with slightly bent (difficult to diagnose) cable issues can be a pain.

Re: Random dropouts

null@example.com (bassballz) — Sun, 10 Sep 2023 01:32:57 +0000

Amen Ptah Ra wrote:

Any USB cable over nine (9) feet long is problematic, mostly.
Have you tested your setup while using built-in audio, only to locate your problem source or rule out any unlikely?

You comment around length of USB cables was the issue for me. I had sound dropouts using the Studiologic SL88 Studio connected to one of the USB inputs of my MacBook Air to control Mainstage. Once I changed the USB cable to a much shorter one, the dropouts issue disappeared. I also placed a 3 feet USB cable between the Radial Key Largo which I use as my keys mixer and the MacBook Air.

Thank you for this.

Re: Random dropouts

null@example.com (Normhart) — Mon, 13 May 2019 01:49:27 +0000

Amen Ptah Ra wrote:

Any USB cable over nine (9) feet long is problematic, mostly.
Have you tested your setup while using built-in audio, only to locate your problem source or rule out any unlikely?

I’ll be doing that next. I went ahead and did the upgrade to Standard since I wanted an additional instrument anyway and I found that the tweaking capability makes a significant impact on sound control. I noticed that the midi connection appears to be unaffected (the onscreen keyboard still reflects incoming keystrokes). It’s seeming more and more to be an issue with the audio link I’m using (via the Yamaha MODX’s usb audio connection). So it’s somewhere between the computer and the Yamaha that communication is breaking down. I’m going to swap a new (and shorter - the Mac-Yamaha cable is 10’) and see what happens.

Re: Random dropouts

null@example.com (Amen Ptah Ra) — Sun, 12 May 2019 14:27:54 +0000

Any USB cable over nine (9) feet long is problematic, mostly.

Have you tested your setup while using built-in audio, only to locate your problem source or rule out any unlikely?

Random dropouts

null@example.com (Normhart) — Sun, 12 May 2019 13:40:03 +0000

I’m a new user of Pianoteq 6.4.1. Stage and want to upgrade to Studio. But before I do, I need to resolve an intermittent problem I’m experiencing with random cut-outs. I can see the keys registering on the screen keyboard but without any audio. The audio returns by itself a few moments later without my having to do anything. I’m using a Mac Mini I5 (the current version of this Mac) and running a Studiologic SL88 Studio into one of the USB inputs (no hub). The audio portion is going through my Yamaha MODX USB audio interface (this one’s going into a powered hub). I also have problems with hanging (sustaining notes) every now and then -although recently I took that USB connection off of the hub and went direct into the Mac. So far, I haven’t encountered the problem but I haven’t been running it that way for very long. I was also wondering if the long USB cable length I had to use could be the problem (15ft) or maybe even the cable itself might be bad.