Modartt user forum - credentials discrepancy?

Re: credentials discrepancy?

2018-03-20T02:00:12Z

julien wrote:

In the Pianoteq About panel (in the 'Options' dialog), click on the 'Update Licence' button, then the correct address should be displayed.

d'oh! XD

thanks, Julien. my Pianoteq box is (intentionally) internet-disabled and being fussy right now about going back on to the grid (ip resolution nonsense), but as soon as i get a chance i'll certainly give that a try.

cheers!
dj

ps 'guess it's time to get a new instrument pack to light a fire under getting the box back online...
which shall it be: Grotrian or Steinway B...??

Re: credentials discrepancy?

2018-03-19T11:47:40Z

In the Pianoteq About panel (in the 'Options' dialog), click on the 'Update Licence' button, then the correct address should be displayed.

credentials discrepancy?

2018-03-17T22:07:21Z

i moved house about a year ago and am getting ready to do so again soon. when i moved to new digs i updated my address on the Pianoteq site user area, however i just noticed that within the application itself the credentials show my original address used when purchasing Pianoteq and not my updated one (which however does correctly show on the website)... is this WAD?
thanks!
dj