Modartt user forum - Pianoteq not playing piano sound

Re: Pianoteq not playing piano sound

null@example.com (fore) — Tue, 04 Feb 2014 07:16:58 +0000

Could it be the 105?? I don't know. And if it was, I have no idea how to fix it.

Re: Pianoteq not playing piano sound

null@example.com (olepro) — Tue, 04 Feb 2014 06:28:47 +0000

You could try turning down key release noise

But are you shure it's not the noise from your 105 keybed you are hearing ?

Re: Pianoteq not playing piano sound

null@example.com (fore) — Mon, 03 Feb 2014 16:55:05 +0000

Listening more carefully last night, the ping is w. releasing the key. I turned on and off every adj. parameter, but nothing made the ping go away. So Close yet...

Re: Pianoteq not playing piano sound

null@example.com (fore) — Sun, 02 Feb 2014 23:48:00 +0000

mabry wrote:

fore wrote:
oh well, i might just give up on this. too aggravating.
This is understandable but please be aware that it is not Pianoteq that is at fault, these types of problems arise due to the complexity of creating audio on PCs; be glad you have a Mac, Windows is probably even more difficult to work with.

I hope you're right. I've tried every configuration with no luck. And so strange, it worked perfectly with the exact same hookup and settings. Missed it today while practicing

If anyone has an idea, feel free...

Edit: Another forum made a suggestion, turning down the vol on my 105. Worked! I had no idea the vol was supposed to be turned down at all. I feel pretty dumb

Anyway, the quirky thing is there's a ping sound with every key played. I have no special effects turned on.

Re: Pianoteq not playing piano sound

null@example.com (mabry) — Sun, 02 Feb 2014 23:02:02 +0000

fore wrote:

oh well, i might just give up on this. too aggravating.

This is understandable but please be aware that it is not Pianoteq that is at fault, these types of problems arise due to the complexity of creating audio on PCs; be glad you have a Mac, Windows is probably even more difficult to work with.

Re: Pianoteq not playing piano sound

null@example.com (fore) — Sun, 02 Feb 2014 16:39:17 +0000

oh well, i might just give up on this. too aggravating.

Re: Pianoteq not playing piano sound

null@example.com (custral) — Sun, 02 Feb 2014 16:31:10 +0000

Sometimes, it needs that I quit the ASIO4ALL control panel before right function occurs. It's instant.

Re: Pianoteq not playing piano sound

null@example.com (fore) — Sun, 02 Feb 2014 16:30:47 +0000

I'm using a macbook pro, and I have 'built in output' under Output, and 'output 1 and output 2' selected in Active Output Channel.

Re: Pianoteq not playing piano sound

null@example.com (ddascher) — Sun, 02 Feb 2014 16:18:10 +0000

fore wrote:

when I played my dp, the keys would go up and down in the the programs interface, but no sound going thru the laptop.

That should be fairly simple to correct.

Click on the Options button in upper right side of interface.

You should see AUDIO DEVICE TYPE: with a selection menu.

Click on it and select WINDOWS AUDIO.

That should send the output through your computer speakers.

Re: Pianoteq not playing piano sound

null@example.com (fore) — Sun, 02 Feb 2014 16:05:42 +0000

Thanks custral. Actually, when I hit 'test', it works just fine. I hear the test thru my HD650s. Heck, I can also hit keys in the interface, and I hear that thru the phones. It's only the darn piano that won't work.

Re: Pianoteq not playing piano sound

null@example.com (custral) — Sun, 02 Feb 2014 15:52:19 +0000

I know your symptom, and can tell what seems to fix it for me -no doubt there are diffs between our systems, so let's start with a sketch of mine. I listen thru low-impedance headphones needing an amp, and within the amp is an external sound card, call it EXTcard.

When I have your symptom (almost always after calling up Pianoteq) I get up Options>Devices. Audio device type: is ASIO, Device: is ASIO4ALL v2, Active output channels: is EXTcard 1 & 2 (both greyed out and neither is checked). Clicking Test does nothing.

Clicking Show this device's control panel gets THAT up. Bottom of the WDM Device List is EXTcard, unselected. Selecting it turns it blue, withdrawing the cursor then returning it to touch the selection fetches up a tooltip message like "Device unavailable. In use by another application?"

What changes this message for me, virtually without fail, is to power down the headphone amp then switch it on again. Observation shows this powers off EXTcard too (natch, but nice to eyeball it, because it opens up the idea that on repowering it asks the system where it sits inside it; something must account for the change it brings).

For now, on touching the blue selection the message is "Status active" or "Status available" according as MIDI is happening or not. Plus now, no greyouts, all that should be checked is, Test works, and Pianoteq is aloud.

Hope that's a help. BTW, the ASIO4ALL is v2.11 Beta1.

Pianoteq not playing piano sound

null@example.com (fore) — Sun, 02 Feb 2014 14:23:38 +0000

I am trying out the demo version, hooked everything up and it worked like a charm. I unplugged the dp so I could use my laptop elsewhere. When I connected it all up again last night, when I played my dp, the keys would go up and down in the the programs interface, but no sound going thru the laptop. The dp cont. to play using the built in speakers.

I was going to buy this program, but not if it's inconsistent play.

I'd really appreciate any help!
fore