Modartt user forum - PT 4 - How to upgrade

Re: PT 4 - How to upgrade

null@example.com (paolopiano) — Thu, 19 Apr 2012 18:27:43 +0000

paolopiano wrote:

paolopiano wrote:
Kramster wrote:
Maybe you got Pianoteq longer than a year ago?

No .. I'm elegible to upgrade for free... the "guys" are working around my problem ... thanks

No solutions ? .....

Ok it's all right , many thanks to pianoteq customer service , really fast .... and gentle ... 10/10

Re: PT 4 - How to upgrade

null@example.com (paolopiano) — Thu, 19 Apr 2012 15:35:22 +0000

paolopiano wrote:

Kramster wrote:
paolopiano wrote:
I'm asked for new activation , pianoteq tell me that my key code it's too old ???????????????
I don't understand .. please help
Maybe you got Pianoteq longer than a year ago?

No .. I'm elegible to upgrade for free... the "guys" are working around my problem ... thanks

No solutions ? .....

Re: PT 4 - How to upgrade

null@example.com (paolopiano) — Thu, 19 Apr 2012 13:17:52 +0000

Kramster wrote:

paolopiano wrote:
I'm asked for new activation , pianoteq tell me that my key code it's too old ???????????????
I don't understand .. please help
Maybe you got Pianoteq longer than a year ago?

No .. I'm elegible to upgrade for free... the "guys" are working around my problem ... thanks

Re: PT 4 - How to upgrade

null@example.com (Kramster) — Thu, 19 Apr 2012 13:10:59 +0000

paolopiano wrote:

I'm asked for new activation , pianoteq tell me that my key code it's too old ???????????????
I don't understand .. please help

Maybe you got Pianoteq longer than a year ago?

Re: PT 4 - How to upgrade

null@example.com (paolopiano) — Thu, 19 Apr 2012 11:20:30 +0000

I'm asked for new activation , pianoteq tell me that my key code it's too old ???????????????

I don't understand .. please help

Re: PT 4 - How to upgrade

null@example.com (mcbpete) — Thu, 19 Apr 2012 11:00:35 +0000

mitch_i wrote:

I see the same serial number as for version 3.
Can that be right?

Yep that's correct - it was the same for me and all worked fine.

Re: PT 4 - How to upgrade

null@example.com (mitch_i) — Thu, 19 Apr 2012 01:39:39 +0000

My music PC doesn't connect to the Internet, so I upgraded using my Internet computer.

My purchase confirmation email didn't contain a serial number, and when I see my registered-products information in my user-area page, I see the same serial number as for version 3.

Can that be right?

Anybody else in that situation?

Thanks.

Mitch I.

Re: PT 4 - How to upgrade

null@example.com (Kramster) — Wed, 18 Apr 2012 23:30:47 +0000

dondascher wrote:

I am wondering just how to do the upgrade.
It appears that I should just click on the serial number that appears on the upgrade page.
Is that correct ?

You can upgrade the Pro now and play next month from what I can tell

Re: PT 4 - How to upgrade

null@example.com (EvilDragon) — Wed, 18 Apr 2012 23:30:39 +0000

Pretty much, then from Pianoteq you go to Options->About->Update licence.

PT 4 - How to upgrade

null@example.com (dondascher) — Wed, 18 Apr 2012 23:28:59 +0000

I am wondering just how to do the upgrade.

It appears that I should just click on the serial number that appears on the upgrade page.

Is that correct ?